Damaged or wrong item received
Please check your order after receiving it. If the goods are damaged or you received the wrong goods, please contact us (sales@uavmodel.com) within 3 working days of receiving the goods so that we can evaluate the problem and reissue it. After this period, we will no longer offer exchanges. Damaged merchandise includes items that were damaged during shipping. Save all packaging materials and don’t throw anything away! Please contact us and let us handle the logistics claim. We will ask you to provide pictures of the box and parts to help us determine the damage and complete the claim process. If you attempt to return an item yourself, you will not be able to file a claim with us and you may not receive a refund for your return. Typically, after contacting us and providing pictures of the damage, we will replace the required part as soon as the part is in stock.
If your item has a minor flaw that does not affect its functionality and you can easily fix it, please contact us. If you keep the item and repair it yourself, we may provide you with a small store discount code for future purchases. If you decide not to accept this recommendation, you may return the part to us at your expense.
suggestion
If you have any comments about our products or product packaging, please feel free to provide us with valuable suggestions.